Privacy Policy

Effective Date: 01/01/2022

Who we are

Osac Holiday Homes (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, book a stay, or use our services.

1. Information We Collect

We collect different types of information, including:

1.1 Personal Information

When you book a stay, contact us, or list a property, we may collect:

• Name
• Email address
• Phone number
• Payment details (processed securely)
• Government-issued ID or Passport and DTCM registration (for verification).

1.2 Non-Personal Information

We may collect general data about your interactions with our website, such as:

• IP address
• Device type
• Browsing activity
• Cookies and tracking technologies

2. How We Use Your Information

We use your information to:
✔️ Process bookings and payments
✔️ Verify identities for security purposes
✔️ Improve our services and website experience
✔️ Send important updates and promotional offers
✔️ Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. However, we may share your data with:

• Payment processors to securely handle transactions
• Government authorities if required by law
• Service providers (housekeeping, maintenance, etc.)

4. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, loss, or misuse. However, no online system is 100% secure, and we encourage users to protect their login credentials.

5. Your Rights & Choices

You have the right to:
✔️ Access, update, or delete your personal data
✔️ Opt out of marketing communications
✔️ Restrict data processing in certain cases

To exercise these rights, contact us at contact@osacholidayhomes.com.

6. Cookies & Tracking Technologies

We use cookies to enhance user experience and analyze website performance. You can adjust cookie settings in your browser.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, so we encourage you to read their policies.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and continued use of our services means you accept the updated terms.

9. Contact Us

For any questions or concerns about this policy, reach out to us at:

📧 Email: contact@osacholidayhomes.com
📞 Phone: +971 56 613 1166
🌍 Website: osacholidayhomes.com